Wednesday, May 6, 2020

Essay on Hcs 320 Communication Methods - 1079 Words

Health Care Communication Methods HCS 320 7/15/2013 Robert Clegg Health Care Communication Methods As the communication coordinator for this national drug manufacturer, we will need to address the issue at hand and figure out the best way to handle the negative publicity one of our medications has caused. Unfortunately, the local news is already making things more difficult for us by alleging that a well-known public figure is among those suffering adverse effects from this medication. We will need to decide how to properly address the public that will ensure no loss in business or investors. In this meeting, we will need to determine the best communication tactic to get this situation under control. Our first option would be†¦show more content†¦Now in looking at electronic or social media we have many choices. Facebook or our company website would be two options. However any electronic or social media would have advantages and disadvantages. An advantage would be that we could reach many people very quickly. Not only do many people use social media these days, but we could use social media to incorporate some of the traditional media styles. For example, we could use Facebook to get a video out stating our side of this issue. On the downside, many feel as though social media is not as intimate. We need to remember that the receiver of the electronic communications is not able to observe other important elements of the message that often come up with face-to-face interactions: tone of voice, facial expressions, and body posture, for example (Cheesebro, OConnor, amp; Rios, 2010). Nonetheless, there are studies that are showing a substantial growth in use of electronic and social media for healthcare purposes. Graphic from Study Predicts Growing Use Of Social Media In Healthcare (2011). Another concern in this situation is remembering that we need to stay within the HIPAA guidelines when using media to let information out. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) established new standards for the confidentiality, security, and transmissibility ofShow MoreRelatedCommunications Methods1409 Words   |  6 PagesCommunications Methods Shawnita Robinson HCS/320 July 8, 2013 Teresa Shook, MS, RT Abstract This paper will address different types of communication methods for a national drug manufacturer who has reports of significant negative effects caused by one of the medications that is used by a significant population. This paper will identify the advantages and disadvantages of using traditional, electronic, and social media for health care communication and the effects of HIPAA and other regulationsRead MoreNursing Home Administrator Essay855 Words   |  4 PagesNursing Home Administrator Jackie Crawford HCS/320 08/18/14 Evelyn Bell Write a 1,050- to 1,400-word paper on the different types of communication methods for the health care organization described in the scenario. * * The advantages and disadvantages of using traditional, electronic, and social media for health care communication * The effects of HIPAA and other regulations on the use of these media for health care communication As the Nursing Home Administrator for (The BayRead MoreHealth Care Communication Methods1075 Words   |  5 PagesHealth Care Communication Methods 1 Health Care Communication Methods Edilia Ramos HCS/320 Read MoreHcs Week 4 Communications Channels Essay929 Words   |  4 PagesCommunication Channels Health Care Communication Strategies HCS 320 April 07, 2013 Communication Channels Communication is essential to promoting and marketing the newest addition in technology to an organization. There are many facets to the communication that needs distributing to ensure the largest audience is aware of the new, state-of-the-art MRI, magnetic resonance imaging. The internal staff needs to be educated and knowledgeable about the new equipment so they can help answerRead MoreHealth Care Communication Paper800 Words   |  4 Pagesï » ¿ Health Care Communication HCS 320 3/14/2014 Our facility is going to be changing a lot in the weeks and months to come. As the administration of the nursing home, I am going to make sure that this transition happens as smoothly as possible. The patients that have decided to stay must try their hardest to adhere to the new policies that have been set. The patients that have decided to go somewhere else will very greatly missed. The patients who cannot communicate their decisionRead MoreHealth Care Communication Methods Essay1085 Words   |  5 PagesHealth Care Communication Methods HCS 320 October 22, 2012 Professor Health Care Communication Methods As the Communication Coordinator for this national drug manufacturer, today we will need to brainstorm and discuss how we will address the negative effects that our medications are causing to the public. The local news has already started the witch hunt by allegedly reporting that our local mayor has suffered from adverse affects from our medications. How can we address the public regardingRead Morenursing home administrator Essay1184 Words   |  5 PagesAdministrator Health Care Communication Methods HCS/320 1/28/13 Cheryl Workman University of Phoenix The delivery of Healthcare is a high touch enterprise that calls for interaction among every stakeholder within the healthcare sphere. Communication, whether interpersonal or intrapersonal, is a crucial part of these dealings and may be transformed by the intellectual use of communication tools. Information is the means of support of healthcare. Therefore, communication systems are the backboneRead MoreEssay about Week Three Assignment Hca 3201284 Words   |  6 PagesHealth Care Communication Methods HCS/320 June 17, 2013 Lyubov Kiseleva Axia College of University of Phoenix Every day in the health care field, professional have to choose the most effective communication method when communicating to other professionals, patients, patient families, and the general public. Different circumstances have very specific methods of communication that need to be utilized for communication to be effective. Furthermore, in the health care field the regulationsRead MoreHealth Care Communications Methods1173 Words   |  5 PagesHealth Care Communication Methods Megan Price HCS/320 March 10, 2014 Paul Wing Health Care Communication Methods As the Communications Coordinator for RxRUS, I have been tasked with addressing the public about the concerns and reports of negative effects of one of our medications that is used by a significant part of the population. Also, we have received reports that one of the individuals who claim to have experienced significant negative effects from thisRead MoreHcs 320 Communication and Crisis Essay1261 Words   |  6 PagesCommunication and Crisis Health Care Communication Strategies HCS 320 April 14, 2013 Communication and Crisis Today our community is presented with a problem that will require communication between several internal and external avenues to help resolve the water contamination in the Eugene-Springfield area. I am Shellie Cobbs, Director of the Regional Emergency Management Office, and I will be addressing the media on the procedures to be used in running the crisis communication efforts in

Time Management and Learning Styles Essay - 1146 Words

Time Management and Learning Styles In a society where life seems to be a race against time for many, time is precious. Going to nursing school has allowed me to explore the nurse’s role. Consequently, I think of time management more than ever. There is no doubt that managing time wisely is fundamental when caring for multiple patients. However, efficient time distribution is important in all aspects. As a married, full-time college student who works part-time, I know that taking care of school, job, family, and housework as well as getting appropriate rest, nutrition, and having some leisure time seems too much to fit in 24 hours. This assignment has shed some light on my learning styles, benefits and challenges of online education, and†¦show more content†¦Unlike traditional classroom education, information can be accessed anytime from anywhere which should allow students to organize activities better by making their own schedules. During my traditional college education, I have used a computerized le arning support system called Canvas. Therefore, I was aware of these benefits; using this system has shown me the advantages of having online access to lectures and other informative materials. The challenges of online learning are what intrigue me the most. I was aware of how, with this system, feedback is not immediate and the interaction among professor and students varies. In contrast, I was unaware of the extent of these and other challenges. Whitehead (2006) stated that online learning lacks â€Å"camaraderie that may help boost enthusiasm and motivation† as well as it â€Å"may lead to a feeling of isolation.† In addition, he explained how having that much flexibility may lead to procrastination in some instances, computers or storage hard drives may break down, and in online learning, there is no oral communication (Whitehead, 2006). Certainly, overcoming these challenges and becoming a successful online learner is one of my goals. By choosing Kettering College, I knew I could resolve some doubts and communicate with some professors and Writing Center tutors who are on campus. Thanks to this, I can develop oral communication skillsShow MoreRelatedLearning Styles, Time Management And Reflection1989 Words   |  8 Pagesand pacing. There are many different reflection frameworks to use when learning and one of these frameworks will be discussed in further, detail that aided the author to develop further within the Study Skills module. Reflective practice began with the oxymoron of certain uncertainty which is at the heart of reflective practice. (Bolton 2010) The three areas the author has chosen to discuss are Learning Styles, Time Management and Reflection. These three areas have enabled the author throughout theRead MoreReport on time management, SWOT analysis, learning styles and essay and report writing7192 Words   |  29 Pagesï » ¿A Report on Time Management, SWOT Analysis, Learning styles and report and essay writing Written by: Natasha Haley Written for: Graham Pogson Date: 11/10/13 Professional Development Planning C57PD Borders Business Programme, Year 1 Contents Section Page Number 1. Summary 2. Introduction 3. Findings 2.1 Time Management 2.2 SWOT Analysis 2.3 Learning styles 2.4 Report and essay writing 4. Conclusion 5. References 6. Bibliography 7. Appendices 3.1.1 EstimateRead MoreA Personal Reflection of the Visual Learner1198 Words   |  5 PagesA Personal Reflection of the Visual Learner: Self-Assessment and Reflection Paper. Vivian Hamilton August 16, 2014 Professor: Jon Vernon Com/516 Personal Learning Style â€Å"Vision is the art of seeing the invisible† quoted by Johnathan Swift. I am a visual thinker. This learning style is personal to me because not only do I process given information visually I perceive everything as a visual learner. The ability to gain knowledge from information that is observed and not â€Å"read† in the conventionalRead MoreThe Classical School Of Thought1358 Words   |  6 PagesIntroduction Management styles have evolved over the years. Being able to adapt the management style to the needs of the organization is crucial for the continued success of the business. During his time at Recycled Furnishings, Robert enjoyed success as a manager because he was able to adapt his style to changing environments. This paper will examine Roberts styles, which theorists best represent him, and how Thor Enterprises will further transition with a 21st century manager. Part One When RobertRead MoreTeaching And Classroom Management Styles976 Words   |  4 Pagesthe surveys, I surprised to see how even-keeled my teaching and classroom management styles were. Before student teaching, I had a general idea of what my ideal teaching style and classroom management techniques would look like. However, I have realized that a combination of several teaching styles may be beneficial for students because each student has particular needs for the classroom. According to the teaching style inventory, I can be described as a facilitator first and foremost, followedRead MoreDescription Of A Service Manager Training Workshop1249 Words   |  5 Pagessickness and staff turnover. Staff case management to be monitored. On-going training Training and support supervision –mentoring for IDVA and MARAC representatives. Weekly team allocation meeting for support to address MARAC meeting procedures, outcome, role, high cases capacity, partnership working etc. Encourage team support to help with MARAC research. Constant de-brief to address challenges. Governance Theory, Leadership, Risk and change Management, Commissioning 4/6/14 Understanding of governanceRead More Personal Learning Style Essay753 Words   |  4 Pages PERSONAL LEARNING STYLE nbsp;nbsp;nbsp;nbsp;nbsp;Who would have ever thought taking a college course would require one to learn how to learn? It is a good concept we normally undergo at a very young age. At the pre-school age one will find children learning their strength and weakness through their playtime. As adults we almost forget we have to learn how to learn to continue growth in our workplace, school, and in life. In our second week of online classes I learned strengthsRead MoreCultural Differences Between The East And West Ideologies Essay1672 Words   |  7 PagesPermeating their art, mental, physical, and spiritual training, and business management ideologies, the Japanese culture is steeped in traditionalism. In pursuit of the best elements of management styles, the Eastern approach must be explored. Are there aspects of Japanese management styles that are superior to Western management methodologies? Looking at some of the differences between the East and West ideologies there are several areas to compare and contrast the principles. Hence, these culturalRead MoreThe Success Of The Middle Age Adults Essay1731 Words   |  7 Pagesgaining understanding of her learning style, personal goals, and analyzing her time and stress management techniques. To begin to understand the unique learning style of any learner and provide them with self-knowledge to achieve, several different learning assessments can be performed. Howard Gardner’s theory of Multiple Intelligence Assessment (Carter, 2011) helps the learner rank their intelligences in eight unique areas. For example, this writers’ areas of learning are as follows: 1. Logical-MathematicalRead More Personal Learning Styles Essay832 Words   |  4 Pages Personal learning styles are highly complex and unique to specific individuals. It is often difficult to pinpoint an exact learning style. Though there are different categories, we often fine tune them to our own abilities. By examining our traits and tendencies we create a clearer understanding of how we process and learn information. With careful review, I have developed a specific analysis of my learning characteristics, including an evaluation of skill levels. Based on what I have recently learned

Conflict on Organizational Culture and Effectiveness

Question: Discuss about the Conflict on Organizational Culture and Effectiveness. Answer: Introduction According to Drew and Coulson?Thomas (2013) teams are considered as forms of work groups; however, not all work groups can be referred to as teams. It has been found that work groups are more in number than teams. Teams differ from groups in several aspects: task orientation, degree of interdependence, purpose, familiarity among members and degree of formal structure. Conflict is a significant aspect of culture in all organisations and best efforts are given to resolve the conflicts at the earliest, suitably through negotiation. Team conflicts may arise due to perceptions of individuals regarding actions and work of other individuals. Common causes of conflict may be competition over resources, incompatible work styles, conflicting interests, poor communication or deficiency in performance. Whether the concerned source of conflict is a work group or a working team makes a huge impact on the conflict resolution process. Effective negotiation strategies lead to a successful organisatio n with healthy cultural environment. Practical steps taken up in conflict management help in avioiding difficult situains effectively and overcome crisis. The conflict management process of Google Inc. is highy praised for its effectiveness and success in dealing with difficult situations. The performance of the organisation is enhanced through a suitable negotiation procedure considered for conflict management. The present paper analyses and critically discusses the impact of workgroups and teams and conflict and negotiation have on the culture of the organisation, Google. The paper aims to highlight how team and group concept in an organisation have an impact on the conflicts taking place within the organisation and how these conflicts are resolved through negotiation. Work group and teams Rosen (2014) outlines the definition of work group and team in context of organisational management. A group is formed with two or more individuals having a common set of characteristic or interest. Members of groups usually identify with each other with the help of similar triats. Teams are a group of people who try to achieve a common goal and work together in collaboration with each other. The terms team and group are interchangeable but there are distinct differences between the two. The primary point of dissimilarity is that the focus or strength of a team is dependent on the commonality of the purpose it has and how the connection between the individuals is established. On the contrary, a group is established with a by number of people who have cohesive willingness to carry out a certain action. In a team, individuals are more formal and with a similar goal they share, they have a tendency to work together by resolving the arising differences. In a tam, the members are found to be having an active participation in the discussions held and their eventual outcomes. Work group and team affect orgainazation effectivenesss and culture Organisational culture possess seven primary features; innovation and risk taking, attention to detail , outcome orientation, people orientation, team orientation, aggressiveness and stability. It has been found that teams have more tendency to include innovation in their work in comparison to work groups. They are also ready to take risks and face challenges in due course of fulfilling the set goals. On the contrary, work groups take up less challenges and do not consider bringing innovation in their work. Precise analysis of tasks is found more in team work. The underlying principle of working in teams is to focus on results and not on process. Work groups on the other hand do not emphasise on results to the extent desirable. Competitiveness and aggressivenss is much more profound in individuals working in teams. They are more encouraged and driven to perform as per the requirements of the tasks allocated. Teams are more stable in their functioning as compared to work groups (Alves son and Sveningsson 2015). In an orgainazatin like Google, the team work is one of the essential part of the working culture. The psychological safety is one of the essential part of the team work culture of Google, which ensures that the team members can work in the safe environment. The team members are also able to have high level of trust within the organization. The team members are able to depend upon each other, which will help them to deal with the challaegs they face with in the workplace. The team members of google also have a clear idea about the structure and working proticak of the comonay, which helps them to provide full support to the work they perform. The meaning of the work is an essstial part, which helps the team members to u understand the importance of the work they perform (Galegher, Kraut and Egido 2014). Organizational Conflict The following section tries to understand the meaning of conflict in the work group, its causes and its effect on the organization. Conflict begins when an individual or a group of individuals feel or are affected in a negative way by another individual or team (Odetunde 2013). Individuals and work groups who have interdependent relationships in an organization experience conflict which may be related to negative interdependence, differences in personal values, competition, authority and responsibilities differentials (Naima Mikkelsen 2013). In the context of an entity, conflict means a situation where two or more employees working in an organization have differences in their objectives and values. These differences impact their team spirit and capability to work as a group and hinder their performance (Seal and Mattimoe 2014). We can also divide theories of conflict on the basis of function, situation and interaction (Omisore and Abiodun 2014). The functional approach suggests that the conflict is a social function. Those who follow situational approach suggest that conflict is an expression under certain situations. The third theory sees conflict as an interactive process. Ultimately conflict is based on perceptions. Whenever a member of the organization believes that another member might create hurdles for his efforts, conflict is bound to happen. According to Google, work specialization, differences in goals, common resources, authority, job roles, expectations from the group are few of the causes of conflict in and among work groups and teams. One of the approaches which Google applies for resolving conflicts is through negotiations in which the two individuals or groups discuss various solutions that is acceptable to both the parties in order to resolve the conflict (Shargh, Fatehma, Soufi, Mansour and Dadashi, Mohammad Ali 2013). Negotiation is a mutual concessional process of decision making which involves two or more parties with differences in their preferences but are dependent upon each other in the organizational framework (Wallensteen 2015). In Google, when two or more team members have different desires and values, they get into the process of joint decision making. Managers at Google are trained to negotiate in these four types of situations (Boddy 2014): Bilateral negotiation there is a direct negotiation between the manager and the individual. Group negotiation - member of the work group including the manager negotiate within the group to arrive at a decision acceptable to the entire group in case of any conflict. Inter-group negotiation two or more conflicting work groups negotiate with each other to resolve the conflict. Here the manager could be a member of one or more work groups. Negotiation with the representatives of different departments: the manager negotiates with the representatives of other conflicting departments (Waddell et al. 2013). At Google, negotiators are trained to develop four important skills which have a significant role in resolving conflicts: Preparation and Setting Goals: Google has understood through extensive research that to have more favorable negotiation results it is important that people prepare for the negotiation and set goals. Managers at Google suggest that negotiators should carefully formulate their initial offer. Also, it is essential to decide about non-negotiable points in the conflict. If the negotiation fails, they should be able to consider alternative strategies. Their fundamental assumptions, goals and objectives are thoroughly checked by the negotiators. They also research what the other individual wants from the negotiation. Gathering Information: For an effective negotiation, Google tries to understand the conflict and its reasons in depth. Negotiators at Google listen to the other individuals arguments with great amount of attention and they try to collect as much details as possible. In order to enhance the process of collecting information, Google gets a group of negotiators participate in negotiations. In some cases, they have large negotiation teams for this purpose. In this way, negotiators at Google are able to discover economy concessions or proposals that satisfies both the conflicting parties. Communicating Effectively: At Google, the negotiators adopt a way of communication that maintains healthy relationships between themselves. In order to reduce the strength of conflict, they focus on the conflict issue than individuals. Managers at Google are great at persuasion. They structure their message in such a way that it is not just understood but well accepted by all the individuals or groups in conflict. Making Concessions: Google believes that concessions are very influential because they: drive the conflicting members toward the direction of probable agreement signify each members motivation to deal with trust, and aware the other member of the importance of the items of negotiations. However, it is only under certain conditions that concessions drive the conflicting members toward agreement. First, the other individual must be aware that negotiators action is a concession and is beneficial for him/her. Second, there should be an expectation attached with the concession that there must be reciprocation from the other individuals end. Finally, people have positive emotions from several smaller concessions than a single larger one. Thus, concessions should not be given all at once but in installments. In addition to the above-mentioned skills, negotiators at Google strictly avoid negative communications and attitudes while resolving conflicts in its work groups. They never avoid any conflicts in their work groups. Avoiding conflicts causes more stress and increase in the degree of the conflict. People at Google never become defensive whenever a conflict situation arises. Each individual tries to understand the complaints and point of view of the other member. This eases the process of conflict resolution maintaining and even strengthening the inter personal relationships of the individuals of the group. Often in conflict situation, there are few people who always criticize the other but not in Google. In Google work group members analyze the conflict situation objectively to come up with a solution which is beneficial to both the individuals or the groups. Organizational Culture and Effectiveness at Google The culture wihin an organization consist of the shared thoughts related to the belief and behvours of the people within the organization. The culure within the orgaimzation has a strong influence upon the working environement. Accordong to Hogan and Coote (2014), organizational culture within an organization is made of all the expectation of the and shared value of the orgamization. The working philosophy and experience within the orgamization is also included in the work culture. The culture within the organization is also based on the shared beliefs of the people within the organization. With the help of the culture it is also possible to define the formal and informal rules within the organization. On the other hand, Bschgens, Bausch and Balkin (2013) have defined organizational culture is the medium, which the employees of the orgamization to relate its thought and also communicate among themselves. This thus help them to deal with the issues realted to the strategy of the organ ization. Googles effective organizational structure and organizational culture which encourages and supports superiority in innovation is the key to its success. The companys organizational culture is unconventional. Google places great importance in change as well as direct social connections among the members of the organization. As theories suggests, well aligned organizational structure and organizational culture leads to higher possibilities of prosperity. This gain has been clearly reflected in Googles prosperity (Harper 2015). Organizational structure at Google is cross functional. Individuals are grouped on the basis of functions like Sales Management Team, Finance Team, Product Design Team etc. It also groups its employees on product basis who work together to develop a particular product. It is a direct result of team based organizational structure that organizational culture at Google is open, innovative, and smart with prominence on excellence. Every individual of the work group i s encouraged to come up with and contribute valuable and innovative ideas. Each work group is like a small family wherein individuals can share and express their thoughts and feeling with each other. Google has successfully created an ambience where risk taking ability of employees is strengthened. Also, they feel that they can have clearer goals, can rely on each other, and believe that their effort is directing a change. The social aspect of team is highly emphasized as not everyone is motivated with money. All of Googles employees are part of at least one work group and are usually project oriented (Cummings and Worley 2014). A casual and democratic atmosphere is the key element of Googles workplace culture. Work teams at Google are comprised of equal authorities and a certain degree of autonomy is always provided to them. Organizational culture at Google is one of the most inspiring, motivational, influencing, productivity oriented, and innovation-inducing environment in the world. Google has adopted a very informal organizational culture. Employees at Google work in groups of three to four in a very dense manner. It has adopted People culture as its corporate culture. From the global market strategies, Google understand that there should be necessary modifications in the organizational culture according to the national culture. Which is why it has successfully created one of the finest culture in the industry. Google focuses on keeping the performance and morals of its employees well aligned with its strategy to prosper with rising globalization and it tailors its workplace culture to realize the organi zational objective. Googles organizational culture is usually noticeably unique and difficult to compare with other organizations. It is significantly rich in terms of quality (Steiber and Alnge 2013). At Google, organizational effectiveness is a direct result of team effectiveness. The way of interaction among team members, their work structure, and how they view their contributions is far more important than who are the team members. With two years of extensive research, Google learnt that there are five essential factors that distinguishes successful teams from others (Google Rework 2015): Psychological safety: The psychology of the team members need to be boosted, which will help to deal with the environment in the wotkplace. Team members feel safe to take risks and get countered from each other. It si also esseantial to ensure all the members within the team can work in safe and healthy environment, which will help them provide full potentianl in the workplace. Dependability: Team members rely on each other and get things done on time and meet Googles tough criteria for excellence. It is crucial for the taem members to have good level of communication, which will help them to maintain good level of coordination within the workplace. Structure clarity: Team members have clearly defined responsibilities, plans, and goals. All the team members need to have high level of clarity within them selves,which will help them to understand the aim of the company and also ensure that they are able to contribute to meet the target of the company. Meaning of work: Work is of personal significance for team members. Eevery team members need to understand the meaning of the work, which will help them to under stand the polcies of the comonay. The meaning of the work will also help the workers to evaluate the importance of the work they are doing for the company. Impact of work: Team members think their work is worthwhile and drives transformation. Every team members should also realize the imopact of the work they are performing. This will also help them to understand their importance within the team. The importance within the team will help them to understand their individual value. Psychological safety was the most important dynamic according to Google. Googles Julia Rozovsky (Google Rework 2015)says, Were all reluctant to engage in behaviors that could negatively influence how others perceive our competence, awareness, and positivity. Although this kind of self-protection is a natural strategy in the workplace, it is detrimental to effective teamwork. Improvement of Conflicts and Negotiations In the businesss of Google, the comflicts and negotiation are an important part of the operational mannagment. According to Ziegler (2016), the negotiation amongst the employyes is the best ways to deal with the conflicts, which occurs within the workplace of a company. It helps to deal with the internal conflicts, which ocurrs within the organization. The process of negotiation involves discussions within the employees,which helps them to acess the importance of the situation. It is essential to idenfiy the cause of the conflict, before it is possible to implement the negotiation policy. With the help of the negotiation policy, it is possible to deal with the communication and other barriers faced by the employees. Conclusion From the above analysis it can be concluded that a team brings together people with same kind of interests and objectives. Teamwork originates with, and builds relationships among, a group of individual sharing a common interest. Work groups endeavours have also been found to result in improvement of company operations and work groups also bring benefits for the employees who participate in the groups. However, there are some distinct differences between teams and work groups. Teams are found to be more efficient in their working and have a more formal approach. The focus of teams is accomplishement of common goal of the team whereas for work groups the focus is on accomplishement of individual goals. Conflict management through negotiation is highly influenceed by working in teams or groups. Conflict management at Google has a direct impact on its organizational culture. Employees are regularly trained to deal with conflicts in a healthy way. Which is why at Google the understanding among work group members doesnt decrease in a conflict situation rather It builds trust and strengthens their interpersonal relationships. Google believes that the competence of resolving conflicts depends on the capability to manage stress by remaining sound. Verbal and non-verbal communications are properly read and interpreted this way. Work team members at Google pay attention to the emotions and efforts of other members and are conscious and appreciative of differences. Google has provided adequate room for decision making in the work group and teams. It constantly takes into consideration the wellbeing of staff for optimum performance of the company. It has a well-structured communication system throughout the organization to avoid rumor mongering. Managers at Google are excellent at delegating work and authority among the individuals of the work groups. The innovative style of management which Google has adopted ensures the participation of all of its employees rather than j ust directing them to get things done. Google provides support and necessary space for adequate interaction and dialoguing in conflict management process. Regular training workshops are organized for members of the organization on conflict management. Working together as a team, in peace and unity, to achieve a common goal and objectives of the organization for the good of all is the spirit of Google which makes it one of the best workplace culture. References Boddy, C.R., 2014. Corporate psychopaths, conflict, employee affective well-being and counterproductive work behaviour.Journal of Business Ethics,121(1), pp.107-121. Bschgens, T., Bausch, A. and Balkin, D.B., 2013. Organizational culture and innovation: A meta?analytic review.Journal of product innovation management,30(4), pp.763-781. Cadden, T., Marshall, D. and Cao, G., 2013. Opposites attract: organisational culture and supply chain performance.Supply Chain Management: an international journal,18(1), pp.86-103. Cummings, T.G. and Worley, C.G., 2014.Organization development and change. Cengage learning. Drew, S. and Coulson?Thomas, C., 2013. Transformation through teamwork: the path to the new organization?.Team Performance Management: An International Journal. Galegher, J., Kraut, R.E. and Egido, C., 2014.Intellectual teamwork: Social and technological foundations of cooperative work. Psychology Press. Harper, C., 2015.Organizations: Structures, processes and outcomes. Routledge. Hogan, S.J. and Coote, L.V., 2014. Organizational culture, innovation, and performance: A test of Schein's model.Journal of Business Research,67(8), pp.1609-1621. Naima Mikkelsen, E., 2013. A researcher's tale: how doing conflict research shapes research about conflict.Qualitative Research in Organizations and Management: An International Journal,8(1), pp.33-49. Odetunde, O.J., 2013. Influence of transformational and transactional leaderships, and leaders' sex on organisational conflict management behaviour.Gender Behaviour,11(1), p.5323. Omisore, B. and Abiodun, A. (2014). Organizational Conflicts: Causes, Effects and Remedies. International Journal of Academic Research in Economics and Management Sciences, 3(6), pp. 120. Rework.withgoogle.com. (2015). re: Work - The five keys to a successful Google team. [online] Available at: https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/ [Accessed 2 Jan. 2017]. Rosen, N., 2014.Teamwork and the bottom line: groups make a difference. Psychology Press. Seal, W. and Mattimoe, R., 2014. Controlling strategy through dialectical management.Management Accounting Research,25(3), pp.230-243. Shargh, Fatehma, Soufi, Mansour and Dadashi, Mohammad Ali (2013). Conflict Management and Negotiation, International Research Journal of Applied and Basic Sciences, 5 (5), pp. 538-543. Stensaker, B. and Vab, A., 2013. Re?inventing shared governance: Implications for organisational culture and institutional leadership.Higher Education Quarterly,67(3), pp.256-274. Steiber, A. and Alnge, S., 2013. A corporate system for continuous innovation: the case of Google Inc.European Journal of Innovation Management,16(2), pp.243-264. Van Dam, N. and Marcus, J., 2012.Organization and management: An international approach. Routledge. Waddell, D., Creed, A., Cummings, T.G. and Worley, C., 2013.Organisational change: development and transformation. Cengage Learning. Wallensteen, P., 2015.Understanding conflict resolution. Sage. Ziegler, J.N., 2016, June. The Dynamics of Multi-Level Regulatory Negotiation Across Policy Domains. In28th Annual Meeting. Sase.

Tuesday, May 5, 2020

Theory and Practice of Change Management

Question: Discuss about the Theory and Practice of Change Management. Answer: Introduction: Communication plays an important role in establishing a successful communication between the employer and the employees of an organization, and while any kind of organizational change is being introduced, the transparent flow of information between the two ends is absolutely needed. In the year of 2006, when the CEO of Sun Microsystems, was changed, not many employees were prepared to accept an existent employee in a new role, and hence Jonathon Schwartz, the new CEO had to adopt a suitable communication strategy. As per the KAA model, awareness and acceptance are the two change phases that fit best the communication strategy adopted by Schwartz. As it can be seen, Schwartz instead of imposing change on the employees, and establishing his authority, Schwartz chose to engage his subordinates, in the process of designing an implementation strategy. He listened to the people, informed them about his decision and plans, created awareness among them about the new responsibilities, and the new plans he has formulated. Further, Schwartz also employed blogging as an effective means for communicating with the employees of Sun Microsystems that helped the employees accept him. While interacting with the employees, Schwartz succeeded in establishing a close bond with his subordinates, as a result of which he could not only introduce the changes to the employees, but could easily help the employees handle the transition (Hayes 2014). Instead of mandating change, Schwartz was discreet enough to change the employee mindset and attitude, by holding interactive sessions and regular meetings with the employees. This two way method of communication helps in gaining the confidence of the subordinates, thereby helping them to accept the leadership style of Schwartz (Cornelissen 2014). It has been understood that although Schwartz had adopted an effective communication strategy for communicating the change to the employees, a few more suggestions could be beneficial here. The moment a change is happening in an organization, the employees usually have one question in mind, and that is why the change is happening at all. Although, Schwartz has devoted sufficient time for communicating with the employees, he has focused much on the cause of introducing a sudden change in the organization. Unless the employees are aware of the purpose of the change, as well as their own benefits out of the proposed change, they will never embrace the change, and work towards the same ( Dozier et al. 2013). Further, it is also highly important to keep on re-iterating the motive, as well as the ultimate benefits of the change before the employees, so that they can easily accept the change, and work towards it. Apart from the regular interactive sessions, and meetings, it is also important to communicate the need of change, via general meetings, on-on-one conversation, presentations, brainstorming workshops, screen saver messages, and many more. It should be also remembered, that it is not just sufficient to communicate the need and purpose of change to the employees, it is equally important to know if the encoded message is successfully decoded by the employees or not. It may happen that few of the employees could not interpret the value of the proposed change in a proper way, or some of them are dissuaded by a few non-cooperative employees. Hence it is imperative to employ assessment tools, that will help in understanding whether the message communicated is properly interpreted and decoded by the employee or not (Hrebiniak et al. 2013). Reference List: Cornelissen, J., 2014.Corporate communication: A guide to theory and practice. Sage. Dozier, D.M., Grunig, L.A. and Grunig, J.E., 2013.Manager's guide to excellence in public relations and communication management. Routledge. Hayes, J., 2014.The theory and practice of change management. Palgrave Macmillan. Hrebiniak, L.G., 2013.Making strategy work: Leading effective execution and change. FT Press.

Wednesday, April 15, 2020

Bu Essay Samples - Why You Should Get The Help Of An Expert

Bu Essay Samples - Why You Should Get The Help Of An ExpertBu essay samples is a standard resource for many high school and college students when it comes to their studies. You will see many essays which will give you the information on how to make your own essay. You will also find that some of the samples may not be as good as the original writer's and that there are some similarities among them.Before writing your own essay, you should have a plan. This is a very important point, especially if you do not have much experience in writing essays. You should decide first what topic you want to write about and what topic you do not want to write about. After that, you can start looking at the sample essays that you will find on the internet.If you are able to find a good set of sample essays, you will know that you are in the right direction. There are some advantages and disadvantages with the approach you should take when looking for essay samples. The main benefit is that you will f ind a lot of resources that you need.When you are looking for essay samples, it is also a good idea to look at these samples as well. If you are not able to look at other samples, then you will be limited with the choices available. Some of the essays that you are able to get from the internet may not contain important points of the topic.Writing a new essay is the challenge of many high school and college students. It can be an interesting exercise but it may also prove to be very difficult at times. So, it is a good idea to have an option and look for essay samples which you can use as your guide.If you do not find the information you need from your guide itself, you should not have a very good idea of what to write. And so, you need to decide how much time you have to put into the task of writing an essay. If you cannot devote two or three hours in a day, then you will not be able to make good use of the samples that you have.It is a good idea to get access to a number of essay s amples. Most good guides are prepared by people who have had a lot of experience. These people can guide you in the right direction and guide you to the best way to write an essay.This is very helpful for writers who are stuck in their mindset. After all, you should not only be able to write an essay, but you should also be able to express yourself well. Since this is a very important part of writing an essay, you should not hesitate to get the help of an expert. Once you find the resource that can provide you with sample essays, you will not only find the information you need, but you will also be able to write your own essay easily.

Tuesday, April 14, 2020

Business Health Check Essay Example

Business Health Check Essay Analyses the objective a selected service industry (Hotel, Restaurant )(AC. 1) Discuss about the development of hospitality industry based on the industry objectives in context of a chosen hospitality organization) MI : Identify tourism and hospitality development network and explain how they serve to achieve the industry objectives. (Make sure you illustrate your answers with examples from hospitality industry Hotel, restaurant, Travel Tourism, Theme parks) PA. Explain factors that impact on a selected service industry business. AC. 2) (You are required to analyses the indirect and direct effects in which a chosen hospitality organization operates, analyses the environment in a selected arrive Industry) ODL : Imagine you are the Business manager who has been asked to formulate a strategy in line with the environmental changes of tourism and hospitality Sector in ASK. What strategies and policies you would recommend? (Make sure you illustrate your answers with examples from hospital ity industry Hotel, restaurant, Travel Tourism, Theme parks) PA. Determine potential improvements to a selected service industry business. (AC 1. 3) (You are required to support your assessment with the help of operational activities in line with the trend of operations in the hospitality sector e. G. The production line approach and the customer participation approach and its effects on the organizations) PA. Review the effectiveness of a selected service industry business. (AC. 1) (You are required to support your assessment with the help of current service and performance measurement in the modern people centered industry of your choice) AS. Develop plans to improve the elected service industry business, justifying their value. (AC. 2)(You are ARQ aired to support your assessment with the help of service quality and customer retention based on the perpetual map in the odder people centered industry of your choice ) Task two: pass, Merit and Distinction Criteria Questions (1_03) Answer the following is a scenario (Essay format) Task three: Pass, Merit and Distinction Criteria Questions (ALL) Answer the following is a scenario (Class room activity) Scenario Investing in people: at what cost? We will write a custom essay sample on Business Health Check specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Business Health Check specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Business Health Check specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Amanda Scott, then General Manager of the Copter Hotel in Glasgow, suggests that in many respects lip embodied what any good manager should be doing investing in their people. However, she also outlined a number of criticisms. Many companies that have attained the lip Standard often already eave good HRS systems and procedures in place so gaining the award may simply be nothing more than a bagging process. Moreover it is a bagging process that generates a lot of paperwork and bureaucracy, with the awarding body often using obscure and confusing jargon. She also suggests that the cost of lip accreditation may well be prohibitive, As a management model it can deliver, but in my opinion EH for the privilege of a branding exercise cannot be justified. It if was my personal money? I dont think so. This latter point concerning the costly nature of lip accreditation could be articulacy important for smaller companies who predominate in tourism and hospitality. The CHIP has recently estimated that the total cost of seeking lip is between EH-EYE 000 depending On the size of the Organization and how much consultancy support the organization uses. Derived from Scott (1999); CHIP (2006). Class room Activity: PA. Devise and justify plans for the development of skills for management and staff in a selected service industry business. (AC. 2) (This is a class activity and once the activity is carried out by the tutor then type the class activity and attach it with your assignment) MGM: Review the demand supply of labor based on occupation in the context of your chosen hospitality organization. DO: Describe the overall objectives of your chosen hospitality organization, and demonstrate the current workforce position. Conclusions Recommendations You are required to write conclusions to your assignment. The conclusion allows you to have the final say on the issues you have raised in your assignment, to summarize your thoughts, to demonstrate the importance of your ideas, and to propel your reader to a new view of the subject. It is also our opportunity to make a good final impression and to end on a positive note. Your conclusion can go beyond the confines of the assignment. The conclusion pushes beyond the boundaries of the prompt and allows you to consider broader issues, make new connections, and elaborate on the significance of your find nags. Note: To achieve a Merit, your work must show evidence of all three Ms i. E. MI /MM/ MM. Not just the examples given above. To achieve a Distinction, your work must show evidence of ALL three Ads Achievement of Pass, Merit and Distinction Grade Achievement of a Pass grade: A pass grade is achieved by meeting all the requirements defined in the assessment criteria for pass for each unit. Achievement Of a merit grade To achieve a merit grade you must achieve a pass grade and also your essay/ assignment/coursework demonstrates your abilities and skills in the following areas: MI identify and apply strategies to find appropriate solutions Unselect/ design and apply appropriate methods/ techniques MM present and communicate appropriate findings Grade Descriptors: Merit Indicative Characteristics MI Identify and apply strategies to find appropriate solutions effective judgments have been made complex problems with more than one variable have been explored an effective approach to study and research has been applied MM Select/design and apply appropriate methods/techniques relevant theories and techniques have been applied a range Of methods and techniques have been applied a range of sources of information has been used the selection of methods and techniques/sources has been justified the design of methods/techniques has been justified complex information/data has been s ynthesized and processed appropriate learning methods/techniques have been applied VI Present and communicate appropriate findings the appropriate structure and approach has been used coherent, logical development of principles/concepts for the intended audience a range of methods of presentation have been used and technical language has been accurately used communication has taken place in familiar and unfamiliar contexts The communication is appropriate for familiar and unfamiliar audiences and appropriate media have been used. Achievement of a distinction grade TO achieve a merit grade you must achieve merit grade and also your essay/ ODL: use critical reflection to evaluate own work and justify valid conclusions Take responsibility for managing and organizing activities DO demonstrate convergent/lateral/ creative thinking Structure and Format for report writing, essay format and class room activity (Assignment) You are advised to use the following format Title page -? The details of author, circulation, purpose of submission and date. Contents -? With page numbers. Introduction -? The background, the issue and the aim of the investigation. With headings and sub-headings clearly showing who ICC assessment criteria overfed e. G. (AC 1. 1) Conclusions -? Overall findings of the investigation: the overall picture that has emerged and the implications. References _ Identification of literature and other sources used and referred to in the text. Appendix A: Plagiarism and Collusion Any act of plagiarism and collusion will be seriously dealt with according to the regulations. In this context the definition and scope of plagiarism are presented below: Using the work of others without acknowledging source of information or inspiration. Even if the words are changed or sentences are put in different order, the result is still plagiarism. (Cornell 2003) Collusion describes as the submission of work produced in collaboration for an assignment based on the assessment of individual work. When one person shares his/her work with others who submit part or all of it as their own work. Appendix B: Harvard Referencing System Any information that is not yours needs to be referenced or else turns to be plagiarism. Copying from someones work can be unintentionally if you are unaware of the rules of acknowledging and referencing direct quotations. The Harvard system of citation requires you to acknowledge certain information which are mainly the surname and year of publication within the text.

Thursday, March 12, 2020

Accelerative Integrated Method (AIM) for Teaching

Accelerative Integrated Method (AIM) for Teaching The foreign language teaching methodology known as Accelerative Integrated Method (AIM) uses gestures, music, dance, and theater to help students learn a foreign language. The method is most frequently used with children and has been met with a lot of success.The basic premise of AIM is that students learn and remember better when they do something that goes along with the words they are saying. For example, when the students say regard (in French meaning to look), they hold their hands in front of their eyes in the shape of binoculars. This gesture approach includes defined gestures for hundreds of essential French words, known as pared down language. The gestures are then combined with theater, storytelling, dance, and music to help students remember and use the language.Teachers have found great success with this integrative approach to language learning; in fact, some students achieve results comparable to those programs that use full immersion teaching methods, even when the AIM -educated students only study the language for a few hours a week. Many classrooms have found that children often feel comfortable expressing themselves in the new language from the first lesson. By participating in many different kinds of activities in the target language, students learn to think and write creatively. Students are also encouraged and given the opportunity to practice oral communication in the language theyre learning.   AIM is particularly well-suited for children, but it could be adapted for older students.Accelerative Integrated Method was developed by French teacher Wendy Maxwell. In 1999, she won the Canadian Prime Ministers Award for Teaching Excellence and, in 2004, won The H.H. Stern award from the Canadian Association of Second Language Teachers. Both of these prestigious awards are given to educators who show great innovation in the classroom.